Last updated: 7/1/2025
1. Introduction
Luna ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cognitive digital twin learning platform.
2. Information We Collect
Personal Information
- Name and email address
- Learning preferences and goals
- Usage data and learning patterns
- Performance metrics and progress data
Automatically Collected Information
- Device information and IP addresses
- Browser type and operating system
- Usage patterns and interaction data
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Create and maintain your cognitive digital twin
- Personalize your learning experience
- Track progress and provide insights
- Improve our algorithms and services
- Communicate with you about your account
- Ensure platform security and prevent fraud
4. Data Security
We implement industry-standard security measures to protect your data, including:
- End-to-end encryption for sensitive data
- Secure cloud storage with regular backups
- Access controls and authentication
- Regular security audits and updates
5. Data Sharing
We do not sell, trade, or rent your personal information. We may share data only:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
- With service providers under strict confidentiality agreements
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Export your data in a portable format
- Opt-out of certain data processing
7. Data Retention
We retain your data only as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time.
8. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children under 13 without parental consent.
9. Updates to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the platform.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: hello@lunalearn.io